Hiya. I'm Tam.
I'm a Product Builder.
I'm currently paying myself minimum wage while I:
The main beats of my career are:
I like writing and talking and being helpful.
I was honoured to give a talk at JAM where I spoke about how the product teams at Farewill worked to bring Delight to the Death Industry. I've had lots of positive feedback on that one.
Myself and Victor Hwang joined the 11fs Pulse podcast to talk about how product teams at Farewill approach understanding customers, building great tools, and thinking about user journeys.
I've written a detailed explainer on how to set up, run, and analyse customer interviews in 7 days. This has been used as a training resource for startups in the Kindred portfolio, and at EF.